Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• Responsible for working with management, end-users and other American Airlines team members to answer data related questions, address concerns, and coordinate enhancements to support refunds and corporate projects. You will be involved in data analysis/reporting, identifying issues, proposing solutions, coordinating and contributing to the implementation of proposed solutions.
• The role is a part of the Revenue team within our Finance group.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Ongoing analysis and advice on departmental changes, company initiatives and industry mandates
• Communication with end-users of Refunds data regarding questions/ concerns about RAC data/projects
• Communicate with IT and Automation for troubleshooting and problem solving related to systems and applications; provide refund accounting support to IT as needed
• Develop automation solutions for process enhancements including testing and implementation
• Assist managers as needed for special projects and report creation

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s degree or equivalent experience/education
• 1 year of related work experience in similar field/position
• Experience with Microsoft Excel, Word, Outlook, etc.
• Self-starter with proven track record of demonstrating analytical aptitude 
• General knowledge of accounting principles

Preferred Qualifications- Education & Prior Job Experience

• N/A

Skills, Licenses & Certifications

• Ability to independently identify issues, conduct research, analyze data and propose solutions
• Ability to build alliances & reach effective solutions across multiple departments
• Ability to work independently and manage multiple dependencies
• Aptitude for problem identification and resolution including securing inter-departmental and intra-departmental cooperation
• Ability to manage multiple relationships and projects, prioritizes opportunities, and take initiative towards achieving common goal
• Capable of effectively working with people of varying backgrounds and levels
• Willingness to show initiative and take ownership of job responsibilities

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

  Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

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