Job Description

Job Description and Duties

Are you looking for an exciting and fast-paced career? Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and homeland security through dedicated service to all. We are looking for enthusiastic and motivated individuals to join our team. If you are interested in a challenging opportunity in a high-energy, team-oriented environment, you are encouraged to apply.

The Public Safety Communications (PSC), Engineering Services Section, Multi-Protocol Label Switch (MPLS) Unit is responsible for a wide array of engineering activities and services related to the design, building, and maintenance of the public safety communications systems engineering for the California Public Safety Microwave Network (CAPSNET) system. Under direction of a Senior Telecommunications Engineer, the position ensures engineering services for CAPSNET meet the critical operational requirements of the state.

You will find additional information about the job in the .

Working Conditions

Hybrid Telework: This position is eligible for a hybrid work schedule. Additional in office days may be required based on the business need.

DMV Pull Program: Participation in the DMV Pull Program is required. The position(s) require(s) a valid Driver’s License (DL). You must answer the questions addressing your DL on your application. Ensure you provide your DL number, class, expiration date, and any endorsements and/or restrictions.

Conflict of Interest (COI): This position is designated under the Conflict of Interest Code and is required to complete Form 700 within 30 days of appointment. Failure to comply with the Conflict of Interest Code requirements may void the appointment.

Special Requirements

Application Package Requirements

To have your application considered for this job opportunity:

• List the Job Code (JC) and Position Number for this position in the “EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING” section on the State Application, STD. 678.
• List your most current employment history first in the “EMPLOYMENT HISTORY” section on the STD. 678.
• Provide the “From” and “To” dates with the month, day and year, the “Hours Per Week” that you worked and the Total Worked (Years/Months). You may include overtime hours.
• You must complete the “DUTIES PERFORMED” on the State Application ( do not note “see attached resume” in this section ). Failure to comply and your application is considered incomplete.
• SROA and Surplus are encouraged to apply and must submit a copy of their letter.
• Please note consideration shall be given to work experience gained in a part-time or full-time job, regardless of whether the job was a paid or a volunteer position or was within, or outside of, state service.

If using education to qualify please submit a copy of your transcripts. If selected, official transcripts will be required. Foreign education must obtain and submit verification of United States course/degree equivalency.

NOTE: Incomplete applications received may not be considered. Resumes are welcomed but do not take the place of the completed State Application STD 678. Applications received via fax or email will NOT be accepted. If you would like confirmation of receipt, please send certified mail.

**A candidate pool may be established for subsequent vacancies.**

**All hires may be subject to a criminal background check.**

**We encourage applicants to apply electronically.**

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Educational Background:

• Bachelor’s degree in electrical engineering, Telecommunications Engineering, or a closely related field; equivalent directly related experience may be substituted for formal education.
• Relevant industry certifications supporting network design, implementation, and operations.
• Experience directly related to the position in lieu of an engineering degree.

Communication Skills:

• Communicate technical concepts clearly and effectively, both verbally and in writing.
• Work closely with cross-functional technical teams to troubleshoot, coordinate, and resolve complex system and network issues.

Analytical Skills:

• Apply strong analytical and problem-solving skills to evaluate conditions, identify root causes, and implement timely solutions.

Technical Skills:

• Design, architect, and implement large-scale IP/MPLS networks supporting mission-critical and public safety communications environments.
• Experience configuring and supporting Juniper switches and firewalls.
• Evaluate new technologies and recommend scalable solutions aligned with operational and business requirements.
• Hands-on experience in a lab environment, including interconnecting MPLS equipment with microwave and legacy systems for testing and validation.
• Expert knowledge of BGP, OSPF, IS-IS, MPLS, VRFs/VPRNs, QoS, and traffic engineering principles.
• •Familiarity with scripting, database concepts, and automation tools to streamline configuration, monitoring, and reporting tasks.
• Lead evaluation, testing, and validation of new network hardware and software to ensure seamless integration into existing infrastructure.
• Extensive experience utilizing network monitoring and management platforms, including Nokia NSP, SolarWinds, and Splunk, for performance analysis, troubleshooting, and operational support.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Cal OES employees are eligible for a number of benefits and working for us is a great opportunity to join a committed team. Benefits include but are not limited to the following:

• Free Parking
• Electric Carport
• Excellent CalPERS state pension plan
• 401(k) and 457(b) Plans
• Flexible Schedules
• Generous paid time off
• Health, dental & vision insurance for the employee or the employee's family
• Investment in careers development

Statement of Qualificaitons

All applicants must provide a Statement of Qualifications (SOQ) for the hiring manager’s review. Failure to include an SOQ may disqualify an applicant from consideration.

A resume in lieu of the SOQ responses and a standard or generic SOQ may disqualify an applicant from consideration.

Please review the Duty Statement and the Desirable Qualifications.

SOQ FORMAT INSTRUCTIONS:

• The SOQ should be no more than two (2) pages, single-sided, single-spaced in 12-point Arial font.

PLEASE ANSWER THE FOLLOWING:

1. Describe your background, experience, education, and/or training that qualifies you for this position.

2. Describe your experience working with IP/MPLS networks, including configuration, troubleshooting, and maintenance.

3. Describe a challenging telecommunications or network issue you encountered and how you resolved it.

For assistance in uploading documents, including the SOQ, you may want to consider watching the following video from CalHR's Training Catalog:  Upload SOQ to your Application Package

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - Please refer to the Statement of Qualifications (SOQ) section at the bottom of this job bulletin for the filing instructions and the SOQ Question(s). Applications submitted without the SOQ may not be considered.

Job Tags

Permanent employment, Full time, Part time, Work experience placement, Work at office, Remote work, Flexible hours

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