Job Description

Job Description and Duties

Under the general direction of the Supervisor I, the CA II serves as a subject matter expert on the entire arrest and disposition lifecycle, which includes a broad perspective on maintaining the criminal history repository associated with manual and electronic collection of data. The CA II will verify that record maintenance processes, procedures, and practices are consistent throughout the program; especially ensuring that rules and requirements are applied consistently regardless of the source submission being manual or electronic. The CA II will provide analysis, findings, and recommendations regarding manually and electronically updated records in the criminal history repository. The CA II will assist with providing expert feedback for changes to procedures, processes, and practices that are successfully documented and implemented within the update program.

The CA II will oversee the full training process for Program Technician staff by reviewing training materials, trainee’s work for accuracy and completeness, and working with management to develop training strategies. The incumbent will assist with the development and maintenance of training documents, manuals, reference materials, training plans and production unit averages; and perform quality assurance and data verification.  

The CA II will use computers and various computer applications to analyze and communicate information in the appropriate format, work more efficiently, and improve work processes and products.

You will find additional information about the job in the .

Working Conditions

This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies.

This position is eligible for telework, and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment.

Special Requirements

A fingerprint check is required.

Clearly indicate JC - 528781 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application.

The Department of Justice does not provide visa sponsorship and is not an E-Verify employer.

A background check is required (if applicable).

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Follow directions given by supervisors.

• Gather sources of information to be used in identifying trends of making conclusions.

• Break complex data down into organized and useful sections of information.

• Identify complex problems and review related information to develop and evaluate options and implement solutions.

• Visually present results of investigative efforts through a variety of software tools.

• Identify missing items in a thread of information to establish a need for further investigation.

• Apply general rules to specific problems to form logical conclusions.

• Establish and maintain files and databases.

• Extract data from detailed documents.

• Select important elements contained within reports.

• Work productively as a member of a team.

• Work independently to meet deadlines with minimal supervision.

• Conduct oneself in a professional manner and with discretion when dealing with sensitive/confidential information.

• Attend to details in written and oral communication.

• Understand and interpret written material.

• Listen and communicate orally to gather and convey information.

• Analyze and evaluate information.

• Navigate and collect information from a variety of databases.

Benefits

Benefit information can be found on the  CalHR website and the  CalPERS website.

Additional Information about Application Filing

Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

  A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements.

• Other - Cover Letter

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