Customer Success Specialist Job at TWO95 International, Inc, Malaysia

endxblNGdHRaWitrdEVSUzllT1BxUndVWlE9PQ==
  • TWO95 International, Inc
  • Malaysia

Job Description

  • Respond to customer inquiries via phone and email.

  • Serve as the primary contact for customers on the client's website.

  • Embody the client's values of responsibility, quality, and excellence.

Requirements

  • Education: Bachelor’s Degree or equivalent; B2 level English proficiency.
  • Experience: Minimum 6 months in customer support; call center experience advantageous.
  • Interpersonal Skills: Customer service orientation, active listening, problem-solving, and emotional intelligence.
  • Technical Skills: Typing speed of 40wpm with 90% accuracy; proficient in Microsoft Windows and Office.
  • Able to Write / read / speak mandarin fluently
  • Assist customers in placing online orders and provide timely support.
  • Handle payments and confidential information securely.
  • Proactively support customers to enhance brand loyalty.
  • Collaborate with team members to improve customer support experience.
  • Stay updated through training and meet performance indicators.

Job Tags

Work at office

Similar Jobs

Confidential

K12 Primary ESL Teacher needed Job at Confidential

 ...-Office hours: Mon-Fri, 8:00 am-5:00 pm. Qualifications & Requirements: -Male British only -At least 2+ years of primary teaching experiences in the same school -Under the age of 40 years old -Bachelor's degree or higher, major in education or related field... 

Hydrite

Chemical Engineering Internship (Summer 2027) Job at Hydrite

 ...time opportunities upon graduation JOIN A TOP WORKPLACE - Engineering Internship Summer 2027 The primary purpose of this position...  ...degree in Engineering required. Preferably - Mechanical or Chemical. Strong computer skills and knowledge of Microsoft Word and... 

Gpac

JR Loan Officer Job at Gpac

Junior Loan Officer Bourbon County, Kansas. Also, Ford County, KS Are you looking to continue learning every aspect of Banking? Have...  ...Banker role we seek people who have worked in a bank at some level. Previous industry experience is required. Internships count as... 

Confidential

Forklift Driver Job at Confidential

 ...Forklift Driver Able to operate a stand-up forklift, forklift, reach truck, cherry picker, and electric pallet jack (ride on). Must have experience within the last year. $500 sign on Bonus after your first 30 days of employment! Hiring for Shepherdsville and Louisville... 

Misti Pett

Production Operator Job at Misti Pett

Nucor is North America's largest recycler and most diversified steel and steel products company. Since 1969, we've led the industry in developing innovative technologies for recycling scrap into high-quality steels that are all around us, from bridges and buildings to...