Director of Operations of Premier Dental Clinic
At our dental practice, Our Family Caring for Yours isn't just a saying; it’s the standard that guides every patient interaction, every clinical decision, and every team member selection, including this one.
As one of the Gulf Coast's premier destinations for minimally invasive dental implants, cosmetic dentistry, and comprehensive dental care, we're seeking a Director of Operations to lead an exceptional team and deliver an outstanding patient experience. This is a unique opportunity to lead a growing, technology-driven practice where operational excellence directly impacts patients whose lives we transform with every procedure.
Compensation:$100,000
Responsibilities:A Day in Your Life as Director of Operations:
As Director of Operations, you'll lead daily operations while ensuring every patient receives an exceptional experience from their first phone call through completion of treatment.
No two days are exactly alike, and that's one of the things you should enjoy most about this role.
On any given day, you'll:
Lead the team through daily huddles, identifying priorities and setting the team up for success
Keep patient scheduling practices running smoothly while partnering with providers and front desk associates to maximize efficiency and deliver an exceptional patient experience that maximizes provider productivity without making the patient feel like a number
Support patients through their treatment journey by ensuring clear communication, timely follow-up, and seamless coordination of care
Coach, mentor, and develop team members while fostering a culture built on accountability, collaboration, and continuous improvement.
Monitor key performance indicators, including production, scheduling efficiency, treatment acceptance, patient satisfaction, accounts payable, and production goals, to identify opportunities for improvement
Turn operational insights into action by proactively identifying solutions, assigning ownership, and tracking measurable improvement
Collaborate with doctors, clinical staff, and administrative teams to solve problems, streamline workflows, and remove barriers that impact patients or the team.
Ensure OSHA, HIPAA, and practice policies are consistently followed while maintaining an organized, professional environment
Jump in wherever needed to support the team, troubleshoot unexpected challenges, and keep the practice operating at its highest level
At the end of the day, your success isn't measured simply by schedules or metrics; it's reflected in a motivated team, satisfied patients, and a practice that consistently delivers exceptional care while driving sustainable growth and concurrently managing resources responsibly.
Qualifications:What You Offer
We're looking for someone who combines operational excellence with outstanding people leadership while prioritizing integrity and leading with empathy. Qualifications should include the following:
5+ years of management experience, ideally in a dental practice
Demonstrated success leading high-performing teams
Strong understanding of scheduling optimization, treatment coordination, patient communication, and practice operations
Ability to independently analyze KPIs and implement operational improvements
Experience with Open Dental or comparable practice management software
Outstanding communication, organization, and problem-solving skills
A calm, positive, solutions-oriented leadership style
What We Offer
Competitive salary starting at $75,000 DOE
Performance-based bonus opportunities tied to practice growth, operational excellence, patient experience, and team performance totaling $25,000-$50,000 annually
Health, dental, and vision insurance
10-15 days of Paid Time Off and 8 paid holidays with annual planned increase
SIMPLE IRA - 3% match
Ongoing leadership development and conference/CE budget
Compensation details: 100000-100000 Yearly Salary
PId239b7f1f6d3-30492-41247672
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