Job Title Sales Manager
Location Tavernier, FL
Job Type Full-time
Position Overview
We are seeking a driven, experienced Sales Manager to lead our boat dealership's sales operation. This is a high-visibility, high-impact role for someone who lives and breathes the marine lifestyle and knows how to build a team, close deals, and deliver an exceptional customer experience from first inquiry through sea trial and delivery.
The ideal candidate brings a proven track record in marine, luxury automotive, RV, or high-end recreational sales - along with the leadership presence to elevate the performance of everyone around them. If you love boats, know how to sell, and want to work in an environment where the product matches the passion, this is your role.
Key Responsibilities
Sales Leadership & Team Performance
Lead, coach, and motivate a team of sales consultants to meet and exceed monthly and annual targets
Develop and refine sales processes, follow-up cadences, and customer engagement standards
Conduct regular one-on-ones, deal reviews, and training sessions covering product knowledge, sales technique, and CRM best practices
Set clear performance expectations and hold the team accountable with consistency and professionalism
Customer Experience
Own the customer journey from first inquiry through post-delivery follow-up
Handle escalated customer concerns promptly and professionally, turning friction into loyalty
Build and maintain long-term relationships with new and repeat clients, driving referral business
Ensure every interaction - in person, phone, or digital - reflects a premium brand standard
Inventory & Product Management
Manage new and pre-owned boat inventory including pricing strategy, floor display standards, and merchandising
Oversee coordination of sea trials, pre-delivery inspections, and on-water demonstrations
Partner with manufacturers and OEM reps to stay current on new models, features, factory programs, and seasonal promotions
Monitor turn rates and aging inventory; recommend adjustments to pricing or positioning as needed
Business Operations & Reporting
Track and analyze key sales metrics - units sold, gross margin, closing rate, lead response time - and adjust strategy accordingly
Collaborate with the marketing team on events, promotions, digital campaigns, and lead-generation initiatives
Ensure compliance with dealership policies, finance and insurance requirements, and applicable regulatory guidelines
Assist ownership with budgeting, forecasting, and monthly sales reporting
Represent the dealership at boat shows, demo days, and community events
Required Experience & Qualifications
What We Offer
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