Job Description

Travel Advisor - Motorcoach Tours at Starr Bus Charter & Tours

If you love travel but don't want to live out of a suitcase, this could be the job for you — sell and service motorcoach vacations from our Fairless Hills office.

Are you passionate about travel and sales/customer service? Starr Tours , one of the nation's largest privately owned motorcoach charter and tour companies, is seeking a talented and detail-minded individual to work as a Travel Advisor in our Public Tours Division. This individual will be an integral part of our highly experienced Tour Division, responsible for selling and servicing over 50 one-day excursions and 85 multi-day vacations each year. Trips range from quick getaways to Broadway and Lancaster, to longer trips to destinations like Cape Cod, Nashville, and even a 27-day cross-country tour.

• Position: Travel Advisor - Motorcoach Tours

• Location: Fairless Hills, PA

• Schedule: Full-time, Monday to Friday, 8:30am-5pm

WHAT YOU’LL BRING

• Experience in sales, service, or administration

• Great customer service skills

• Attention to detail and strong organizational skills

• Effective communication skills — written, verbal/phone, and electronic

• Patience, kindness, and the ability to multi-task in a fast-paced environment

• Comfort with computers and basic accounting/math

• Self-motivation and excellent work ethic

• A love of travel and interest in learning about new destinations — personal travel experience and familiarity with popular domestic destinations is a plus

WHAT YOU’LL DO

On any given day, you may find yourself making outbound calls to past travelers, fielding incoming calls from marketing efforts, calling clients for meal selections or payments, answering questions, proofing advertisements, processing mail, or helping out around the office. You won't be bored!

TEAM ATMOSPHERE

Starr's culture is one where everyone pitches in to help in other areas of the business when needed. There are great opportunities to learn and gain experience outside your regular role — from special projects and new ventures, to attending trips, to jumping in to assist a Tour Director or Driver with a question.

COMPENSATION & BENEFITS

• $18–$19 per hour, commensurate with experience

• Paid time off and paid holidays

• Medical/dental benefit coverage

• Group term life insurance

• Employee-contributed 401(k) plan

• Generous discounts on all tour products

ABOUT STARR BUS CHARTER & TOURS

Starr Bus Charter & Tours is a third-generation, family-owned motorcoach company that has been serving the Mid-Atlantic region since 1947. We provide charter, tour, and transportation services to corporations, universities, athletic organizations, and leisure groups across Pennsylvania, New Jersey, Delaware, and New York.

If you're ready to embark on a rewarding career in the travel industry, submit your resume and cover letter to be considered for this exciting opportunity at Starr Bus Charter & Tours.

To be considered for this position, we kindly request that applicants meet the following requirements:

• Excellent customer service and communication skills (written, verbal/phone, and electronic)

• Prior experience in customer service or sales roles, preferably in the tourism industry

• Strong problem-solving abilities to address customer inquiries and concerns

• Ability to work in a fast-paced environment and handle multiple tasks simultaneously

• Strong computer skills and ability to perform basic math calculations

• Ability to work independently and as part of a team to achieve sales targets

• General knowledge of travel and domestic destinations

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